The Customer Is Always Wrong

Disclaimer: I have worked in a business that specialises in the sale of business and office products for the past 2 1/2 years. All stories told are experiences that I have personally been involved in or have witnessed myself, and nothing is made up. I work at the point of sale, [registers] and also in a section of the store which photocopies, binds, laminates, pretty much the basic things. Yes, customers this dumb actually do exist!

Who ever made the saying, 'The Customer Is Always Right'?? This may be true in terms of a business motto to keep the customer Loyal to their business. Anyone who has ever worked in retail will know That the customer is always damn wrong!

I have been contemplating this blog for a very long time, I was never quiet sure how to go about it and I still don't! I have so many stories swirling around my head I just had to vent somewhere! This blog will cover the basics and I

Will keep adding stories to my blog as there's just too many to possibly cram into one sitting.

I have personally been on both ends of the counter, having worked in retail for the past 2 1/2 years, and being the

Customer, as every girl loves to shop! Firstly the basic rules for an exchange or refund:
- Keep the receipt! [Keep the damn receipt with your purchase so we know that you bought in from our store!]

-Make your refund/exchange in the specified time frame. [Differs from store to store, usually 7-14 days]

-Keep any swing tags on. [Clothing purchases]

-Lastly; do not use the damn item.

[Excludes items that are faulty, not doing what they claim to, etc. Etc.]

As I have just gotten home from a shift, my anger at customers are fresh are on my mind. My point for tonight is customers who wait until they get to the register to ask you stupid questions.

For example:

I hate when customers wait 'til they get to the registers to ask a question,

'Do you have anymore of these?' Umm.. How the hell am I supposed to know, and now you're holding up the whole line! Ugh!

[I was going to write more but I do have other things to attend to! Sorry!]

D

xxx